Please complete all forms and bring them with you on your first visit. If you have any questions or concerns, feel free to call the appropriate shop or when you bring your Furbaby in. We look forward to providing the best care for your family and Furbaby.
We are proud to provide your pet with the best grooming experience possible! We strive to provide a loving, calm environment for your pets. In order to do this, effective January 1st, 2018 Haute Dogge Grooming Salon will be implementing the following new policies.
After one hour, your pet may be housed in a crate for the night and a $50 charge will be applied to your account in addition to the late fees accumulated. In teta nsed to be a boarding or daycare facility. A late drop-off / pickup can affect the day’s schedule and causes delays in the rest of the schedule and undo stress for the grooming staff and the pets. We know that issues come up and sometimes can’t be avoided, but we ask that everyone please work on promptness for drop-off and pickup.
We understand that at times special circumstances may arise. If that is communicated to your groomer in a timely manner, fees may be waived at the manager’s discretion.
Although you may be provided with at least one appointment notification as a courtesy, it is your responsibility to keep all appointments. If you are unable to keep an appointment, please provide us with a minimum of 24 hours’ notice. This will allow us time to refill that time slot.
CHARGES: The charge is equal to the amount of the scheduled services.
Thank you for your understanding of how our salon operates and the need for these policies. We believe you and your pet will truly value and appreciate our services. We are dedicated to the health and happiness of your pet!
*These policies may be changed at any time without notice.